Skip links

How do I get JAFF20 tickets?

  • Visit the TIX ID app, then look for the JAFF20 banner in the TIX EVENT section.
  • Select the film and screening time you want to watch.
  • Specify the number of tickets you want (maximum 4 tickets per transaction).
  • Select available seats.
  • Enter your personal details, such as your name, telephone number, and email address (these will be filled in automatically if you are purchasing using your TIX ID account).
  • Select your payment method, then confirm your purchase.
  • Your e-ticket or barcode will be sent to you via email and can be presented to gain entry to the screening venue.

Registration Form

  • Select the film or program you want to watch.
  • Fill in your personal details (name, phone number, email).
  • No payment required for free screenings category.
  • To access paid programs, please make your transaction using the available payment options.
  • After registration (and payment for paid programs), you’ll receive a confirmation email.
  • Show the confirmation email at the registration desk before the screening or program begins.
  • The registration desk will close 30 minutes before the screening time or program begins.

Terms & Conditions

  1. Tickets for the 20th JAFF: Transfiguration can only be purchased through TIX Event. (Except for Rewind: Girls’ Dormitory/Asrama Dara can be reserved via Registration Form)
  2. To provide effective service to the audience, we require personal identity information. We respect your privacy and will not disseminate or sell your personal information. By using the TIX Event service, you grant permission for the collection and use of your data in accordance with this Privacy Policy, consisting of:
    1. E-mail address
    2. Full Name
    3. Contact Number
  3. For audience members who have made online purchases on TIX Event:
    1. There is NO physical ticket exchange at the Ticketing Booth. Audience members can enter the corresponding studio directly by showing the barcode received in the e-ticket sent to the e-mail.
    2. Online tickets will be forfeited if not exchanged/scanned up to 15 minutes after the screening starts.
  4. For numbering seat and seating position, choices can be made based on availability.
  5. For films with an age classification of 21+, audience members must show an ID card (KTP) matching the ticket purchase data.
  6. Tickets that have been purchased cannot be returned, refunded, or exchanged for other screenings/programs.
  7. By purchasing a ticket, audience members agree to the applicable event regulations and rules. This includes matters related to cancellation policies or changes to the screening schedule.
  8. The organizer of the 20th JAFF: Transfiguration is not responsible for ticket purchase errors made by the audience, and has the right to ask the audience to leave the event location at any time if a violation of the established event rules/regulations occurs.
  9. The organizer of the 20th JAFF: Transfiguration and affiliated parties have the right to use documentation in the form of photos or recordings and/or to film the condition, activities, and/or statements of the audience for broadcasting purposes on television, as well as other public broadcasts for any purpose.
  10. Audience members are willing to follow all applicable regulations at the 20th JAFF: Transfiguration.
  11. All the above provisions are subject to change at any time.