TIX ID
- Open the TIX ID app and look for the JAFF19: METANOIA banner.
- Click on the banner to start the ticket purchase process.
- Choose the film you wish to watch and the number of tickets (maximum of 4 per transaction).
- Select your preferred seat(s).
- Complete your payment using the available methods, including debit/credit card for international transactions.
- The e-ticket will be sent to your registered email.
- Scan your e-ticket at the venue to gain entry.
Registration Form
- Select the film or program you want to watch.
- Fill in your personal details (name, phone number, email).
- No payment required for free screenings category.
- Paid Screening & Cinematic Concert: make payment through the provided payment gateway link.
- After registration (and payment for paid screenings), you’ll receive a confirmation email.
- Show the confirmation email at the registration desk before the screening.
- The registration desk will close 30 minutes before the screening time.
Terms & Conditions
- Paid screening tickets (except for Viêt and Nam, Cinematic Concert) can only be purchased via TIX ID.
- Free Screening tickets, Viêt and Nam & Cinematic Concert can be reserved via the Registration Form.
- NOT available for direct/OTS (On The Spot) purchase.
- To provide effective service to the audience, we request personal identity information. We respect your privacy and will not distribute or sell your personal information. By using TIX Event & Registration Form services, you consent to the collection and use of your data in accordance with this Privacy Policy, including:
- Email address
- Full name
- Contact number
- For audience members who have made online purchases:
- NO ticket exchange is available. Please show the barcode obtained at each screening/program venue.
- Online tickets are considered void if not redeemed/scanned within 15 minutes after the screening starts.
- Foreign can purchase without using a TIX ID account by providing data (as mentioned in point 2) during the film ticket purchase.
- Seat numbering can be selected based on available seating.
- For films with a 21+ age classification, viewers must present their ID card corresponding to the ticket purchase data.
- Purchased tickets are non-refundable, non-exchangeable, and cannot be exchanged for other screenings/programs.
- By purchasing tickets, viewers agree to the regulations and rules of the event, including those related to cancellation policies or changes in screening schedules.
- 19th JAFF : Metanoia is not responsible for ticket purchase errors made by the audience and reserves the right to ask the audience to leave the event venue at any time if there is a violation of the established event rules/regulations.
- 19th JAFF : Metanoia and its affiliates have the right to use documentation such as photos or recordings and/or film the conditions, activities, and/or statements of the audience for broadcasting on television and other public broadcasts for any purpose.
- Viewers are willing to comply with all regulations applicable to 19th JAFF : Metanoia
- All the above terms and conditions are subject to change at any time.
